Business Workflow Automation: Fix the Process First
Automating a broken workflow gives you a faster broken workflow that now costs money to change. Here is how to clean up the process first, choose a first…
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Your ordering process is a spreadsheet, and it is costing you
Spreadsheets are the most successful business software ever written. They are also where order volume goes to become…
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When a client portal beats a shared inbox
Shared inboxes work until about thirty active clients. Here is how to tell when you have crossed the…
What a broken integration actually costs
Integrations do not fail loudly. They fail silently, for eleven days, and then someone notices the numbers have…
Client Portal Software: When to Buy and When to Build
Most businesses shopping for a client portal should buy the subscription and move on. This breaks down the…