Support
Get help when you need it.
Whether you're running WordPress or Odoo, we're here to help. Submit a request, schedule a call, or reach out directly. Our team responds promptly and resolves issues efficiently.
Contact Methods
Multiple ways to reach us.
Choose the method that works best for your situation.
Send us a detailed message and we'll respond within one business day.
support@parameterllc.comContact Form
Use our contact form to describe your issue and we'll get back to you promptly.
Open Form Request Guidelines
Help us help you faster.
Including the right information in your request helps us diagnose and resolve issues quickly.
What to include
- URL or location where the issue occurs
- What you expected vs what happened
- Steps to reproduce the problem
- Screenshots or screen recordings
- When the issue started
- Any recent changes you're aware of
- Device and browser (for display issues)
- Business impact or deadline
Urgent issues
- Site completely down or inaccessible
- Security breach or suspected compromise
- Payment processing broken
- Critical business function blocked
- Data loss or corruption
For urgent issues, email support@parameterllc.com with "URGENT" in the subject line.
Need help with something else?
Check our FAQ for common questions, or reach out directly and we'll point you in the right direction.