WordPress Emergency

Site down? Hacked? We fix it now.

While you're reading this, your site could be losing traffic, leaking data, or damaging your reputation. We diagnose and resolve WordPress emergencies fast — then make sure it doesn't happen again.

$250 diagnostic fee credited toward any annual Protect plan.

Site unreachable500 Internal Server Error
Critical
Malware detectedGoogle Safe Browsing warning
Critical
Admin access compromisedUnknown user created
Critical
Redirecting to spamSEO poisoning active
Urgent
Recognize This?

Common WordPress emergencies

If any of these sound familiar, you need help now — not a ticket queue.

White screen of death

Your site shows a blank page or a critical error. Visitors see nothing.

Hacked or defaced

Injected content, spam pages, pharma hacks, or a Google "This site may be hacked" warning.

Painfully slow

Pages take 8+ seconds. Visitors bounce. Conversions tank. Google demotes you.

Locked out of admin

Can't log in. Password resets don't work. An unknown admin account appeared.

Redirecting to spam

Your domain sends visitors to gambling, pharma, or phishing pages. SEO is destroyed.

Update broke everything

Someone clicked "Update All" and now the checkout, forms, or booking system is down.

SSL / certificate errors

"Not Secure" warnings in the browser. Customers won't enter credit card info.

Email not sending

Contact forms, WooCommerce receipts, and password resets silently failing.

Our Response

What happens when you call

No ticket queue. No "we'll get back to you in 24-48 hours." Here's the process.

Hour 1

Triage

We get on a call, get access, and assess the damage. You know what's wrong within 60 minutes.

Hour 2

Diagnose

Root cause identified. Malware scanned. Access audited. You get a clear action plan.

Hours 2-4

Fix

Malware removed. Site restored. Passwords rotated. Access hardened. You're back online.

Ongoing

Protect

We set up monitoring, backups, and safe update processes so this doesn't happen again.

After the Emergency

Fix it once. Then make sure it never happens again.

Most emergencies are symptoms of missing operations. Once we resolve the crisis, we can keep your site safe going forward.

Protect™

WAF, 24/7 monitoring, safe updates, daily backups, and monthly reports. The foundation.

  • WAF + malware scanning
  • Staging-first updates
  • Daily tested backups
  • Monthly executive reports
Learn More

Pulse™

Managed WordPress hosting with free SSL, migrations, CDN, and 24/7 support.

  • WordPress-optimized hosting
  • Free migrations + SSL
  • Performance tuning + CDN
  • 24/7 technical support
Learn More

Propel™

Expert hours for rebuilds, improvements, and the development work that follows a recovery.

  • Design + development hours
  • CRO + performance fixes
  • Staging QA + sprint delivery
  • Transparent time logs
Learn More
Pricing

Get help now. Prevent it forever.

The diagnostic fee credits toward any annual plan — so your emergency investment rolls into long-term protection.

Emergency

Emergency Diagnostic

2-hour triage and diagnostic. Root cause analysis, action plan, and immediate containment.

  • 1-hour response time
  • Root cause analysis
  • Containment + action plan
  • Fee credits toward Protect
$250 /diagnostic
Get Help Now
Recommended After

Protect™

Ongoing security so the emergency doesn't repeat. Monitoring, updates, backups, reports.

  • 24/7 monitoring + WAF
  • Staging-first updates
  • Daily tested backups
$750 /year

$250 diagnostic fee credited

Start Protect

Not sure what you need?

Describe what's happening and we'll tell you the fastest path to resolution.

Book a Free Call Get a Free Audit
FAQ

Questions, answered

How fast can you respond?

We aim for a 1-hour initial response during business hours. After hours, we respond as quickly as possible — typically within a few hours. For active security incidents, we prioritize immediately.

What does the $250 diagnostic cover?

A 2-hour hands-on diagnostic: we access your site, identify the root cause, contain any active threats, and deliver a clear action plan. If you sign up for Protect afterward, the $250 is credited toward your annual plan.

What if my site is hacked?

We contain the breach, scan for malware, clean infected files, restore from known-good backups if needed, rotate all credentials, and harden access. Then we set up monitoring to prevent reinfection.

Can you recover a site without backups?

Often, yes. We can clean malware from existing files, rebuild corrupted databases, and restore functionality without a full backup. But recovery is always faster and more reliable with good backups — which is why Protect includes daily tested backups.

Do I need to switch hosts?

Not necessarily. We work with your existing host. But if your hosting environment contributed to the problem, we'll recommend Pulse — our managed WordPress hosting — and handle the free migration.

What happens after the emergency?

We deliver a post-incident report and recommend next steps. Most clients transition to Protect for ongoing security. Your $250 diagnostic fee is credited toward the annual plan.

Get Help Now

Describe what's happening

The more detail you share, the faster we can respond. Or just call us directly.

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Every minute counts.

The longer a hacked or broken site stays online, the more damage it does — to your SEO, your reputation, and your revenue.

Call Now Get Help